Privacy Policy

Welcome to Rapid Skirting. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or interact with us.

Who We Are

Rapid Skirting is a UK-based company specialising in the supply of skirting boards and related products. For the purposes of data protection law, we are the “data controller” of your personal information.

What Data We Collect

We may collect and process the following types of personal data:

Identity & Contact Data: Name, email address, phone number, billing/shipping address.
Transaction Data: Details of purchases, order history, payment information (handled securely by third-party processors).
Technical Data: IP address, browser type, device info, time zone, and how you interact with our site.
Marketing Preferences: Your preferences in receiving marketing and communication from us.

How We Collect Your Data

We collect data in the following ways:

Directly from you when you fill out forms, place an order, or contact us.
Automatically through cookies and analytics tools when you browse our site.
From third-party services such as payment processors or delivery companies.

How We Use Your Data

We use your personal data to:

Process and fulfil orders
Communicate with you about your orders or inquiries
Improve our website and customer experience
Send you marketing communications (if you opt in)
Comply with legal obligations

Sharing Your Data

We only share your data when necessary and with trusted third parties, such as:

Payment service providers (e.g. Stripe, PayPal)
Delivery companies (e.g. DX, Royal Mail)
IT service providers (for website hosting and analytics)
Legal or regulatory authorities, if required

We do not sell your data to third parties.

Your Rights

Under UK data protection laws, you have the right to:

Access the personal data we hold about you
Correct inaccuracies in your data
Request erasure of your data (“right to be forgotten”)
Object to or restrict certain types of processing
Withdraw consent at any time for marketing communications

To exercise these rights, please contact us at info@rapidskirting.co.uk.

Cookies

We use cookies and similar tracking technologies to improve your experience and analyze website traffic. You can manage your cookie preferences via your browser settings.

Data Security

We take appropriate technical and organisational measures to protect your data, including secure servers, SSL encryption, and regular security monitoring.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites. Please review their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we will notify you of significant changes.

Contact Us

If you have any questions or concerns about how we handle your data, you can contact our team at:

Email: info@rapidskirting.co.uk